Delivery Times & Policy

Delivery times

  • UK - 2-5 Business days
  • Europe - Within 3-5 business days
  • Rest of the world - Within 3-7 business days

Sexual Health Products

Discreet shipping

We always make discretion a primary consideration. As such, we ensure that all parcels leaving the warehouse are plain and nondescript. We also pride ourselves on quick delivery. In most cases, orders placed before 9 p.m. are dispatched the very same day. Your parcel will not be delivered to your neighbours house in your absence.

Neutral packaging ships quickly and anonymously to your address. All our orders are packed in neutral packaging. There is no information on the box that could give away the contents of the parcel.

Delivery only to the address provided (not to neighbours)

Your order is sent to the address you have provided. If no one is home when your order arrives, your parcel will not be left with your neighbour. The parcel service will leave a note and try again the next day. If no one is home to receive the parcel during the second attempt, the recipient will receive another note and the parcel can be picked up from the nearest Post office. A signature is always required when you receive the parcel. We do not send anything by standard mail.

What does a parcel from look like?

Below you can see examples of the outside of our parcels. You also see a picture of a typical address sticker. 

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The sticker above is an example of our address sticker. The sender is indicated as ‘Postorder’ and the content as ‘internetbestelling’ (internet order). It also states that the parcel may be delivered only to the address indicated and cannot be delivered to neighbours instead.